FAQ’s

 
 

Shipping policies

Items will be packaged very well and thoroughly protected, including bubble wrap and cardboard. Usually a lot of my packaging will be recycled. I use UPS and FEDex depending on the item I may be able to ensure that it goes same day, 24 hour or signed for etc (please contact me for this). If you need something urgently, please contact me before you buy the item to see if this is possible.

Shipping to US: 3-5 working days

International Shipping please contact me studioeight15@gmail.com

If goods have been damaged once you receive them, please sign for as 'damaged in transit' or email within 24 hours of delivery.

Returns & exchanges

Contact me within: 3 days of delivery

Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order. I also offer monthly payment plans.

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If you would like a refund, please contact me. The item must be resent back to my full address for my attention, and be in good condition with the original packaging. No amount can be refunded until the item has been returned in undamaged condition.

Do you work with designers or accept commissions?

Yes, I do. Designers receive 15% discount. Please email at studioeight15@gmail.com or submit the contact form for any inquiries. Read this for more information on commissioned art.

What if the art I purchased doesn't look as I imagined in my interior?

We offer free mock-up services. You can email us a photograph of your room or a wall where you would like to place the artwork, and we will email you back same photo but with the artwork of interest placed in it. Make sure to mark the dimensions (corners) of the artwork placement on the wall with masking/painting tape, so that we can render the best representation possible.

Do you do live events?

Yes! My current rates start at $100 for 2hr event + travel (includes 24x24 canvas, 10% off regular price if larger).
I work with professional grade acrylic colors which have fast drying time, have strong lightfastness, and produce no odor, and require very little maintenance once the painting is completed. Only archival quality materials are used to prolong the life of your piece. The works are completed in abstract painting style.

Do you offer consultations for artists?

Yes! Having both a business and client solutions background, has helped turning my hobby into a business, and being passionate about solving problems makes me stand out among others as an experienced professional who is art and business savvy. Private consultations start at $50/hour which includes a prepared document with suggestions based on the information you provide prior the live consultation, any concerns we discuss during the consultation, and most importantly - result-driven solutions. Please read more here Arte Haus Collective

For any additional questions or concerns please fill out the contact form.